At Toucan Rescue Ranch, we do not allow visitors to hold sloths or other wildlife. This policy is in line with Costa Rican wildlife laws, which prohibit direct interaction with wildlife to prevent stress and harm to the animals. Our priority is their well-being, and we focus on education and observation, where you can safely learn about and admire the animals in their natural environment. Respecting wildlife is key to conservation efforts.

We are open to the public ONLY BY RESERVATION. We’re open Tuesday to Sunday from 7:00 AM to 4:00 PM. Please check our website for any special closures or updates. We are available for wildlife emergencies 24/7.

Yes, a reservation is required; we recommend booking your tour on our website to secure your spot, especially for educational walks and experiences.

You can stay right here at Toucan Rescue Ranch! We have a wonderful cabin where you can stay for 1 or 2 nights. Please visit OVERNIGHT RANCH EXPERIENCES to learn more. Here are a few places that are close by and that visitors have given good feedback on:

Please bring for your tour:

• Comfortable walking shoes
• An umbrella
• A rain jacket
• Sunscreen
• A camera for photos

We have a small gift shop to purchase coffee, shirts, chocolate, and other fun souvenirs. 50% of your purchase goes to helping Toucan Rescue Ranch. 

Yes! Visit our Get Involved page to learn more about volunteering and internship opportunities. 

If you are with us for the Ranch Experience, we can arrange a taxi for early departures and deliver a continental breakfast to your guesthouse the night before. Taxi prices to the airport are approximately $30. A van is roughly $45. You can also arrange a UBER.

Yes, bring water. We also sell water and provide free water for all tours.

Toucan Rescue Ranch is located in San Josecito, San Isidro, Heredia. It is 20 minutes from Heredia, 40 minutes from the SJO airport, and 25 minutes from the Capital, San Jose.

Tours generally last 2 to 2.5 hours, depending on the group size and specific interests.

Yes! We welcome donations to support our wildlife rescue efforts. Visit our donation page for more details.

Our sanctuary is home to a variety of animals, including toucans, sloths, monkeys, owls, and more.

While we welcome visitors of all ages, we recommend adult supervision for young children to ensure an enjoyable and educational experience for everyone.

You can sponsor/adopt one of our animals by visiting our Symbolically Adoption webpage, where you’ll find information on how to contribute and support specific animals.

Yes, individual visitors are welcome! Please book your tour in advance.

Yes, we offer both group tours and private experiences. Contact us for more details.

• Cancellations made less than 24 hours before your reservation: No refunds will be issued.
• Cancellations made 7 days or less (but more than 24 hours) before your reservation: 50% of your ticket will be refunded.
• Cancellations made more than 7 days before your reservation: You will receive a full refund (100%).